To protect your privacy and avoid any pleasant situations this notice explains our online information practices and the further choices you can make about the way your personal information is collected and used.
The types of personal information collected on this site and it's pages includes without limitation, the following: name, e-mail, phone number, location address for pickup.
Additionally you will be required to provide additional information such as other people ( group mates ) phone number which will be used as backup in case your provided phone number will not be reachable and there will be problems to reach you. At some of the ranges during your presence your personal information and id ( passport/id card/driver license ) details will be registered in the required form basing on individual demands of each country shooting laws.
Krakow Shooting Range uses "cookie" technology to improve your reservation process. Cookies on this site collects information that a website may need in order to personalize your experience and gather site statistical data. We do not track individuals, only instances of entry onto Krakow Shooting Range.
Any content on our site are owned by Krakow Shooting Range. No further publication or commercial use of content without written Krakow Shooting Range permission is allowed.
Your agreement is between you and Krakow Shooting Range. Confirmation and agreement begins when you confirm your selected service. Your obligation is to verify that all details of your reservation are valid and correct. In case of any mistakes please contact Krakow Shooting Range immediately and inform about content errors. Once Krakow Shooting Range receives your confirmation about your reservation details Krakow Shooting Range assume that you have double checked all details and verified them as correct. If some mistake will appear during your service, for example - wrong pickup time, wrong phone number, etc., Krakow Shooting Range will not take any responsibility for this misunderstanding basing on your confirmation about the service where incorrect information was confirmed by you. In cases like these Krakow Shooting Range keeps right to do not refund the money paid for service or give any cancellation fee.
Every reservation must be secured with deposit payment collected via PayPal or bank. About exact amount of the deposit payment you will be informed by your client manager during the reservation process. Deposit payment must be made at least 2 days before the service due date. If due to some reason you are forced to cancel your reservation changes must be informed 24 hours in advance before the due date. This rule also applies to number of persons in group. If not informed 24 hours in advance in case less than confirmed number of persons will appear, Krakow Shooting Range keeps the rights to charge for number of persons which was confirmed in email by you.
Krakow Shooting Range provide roundtrip transportation for it's customers. Groups with 5 and more persons are not additionally charged with transport costs. Groups with less than 5 persons - 20 EUR ( group price ) is charged additionally for roundtrip transportation. The size of vehicle and seats in it is planned based on exact number of shooters in group, not spectators. In cases when number of spectators forces to provide your group with larger vehicle Krakow Shooting Range may charge extra fee for transport service. In case of "coming by your own" Krakow Shooting Range will not take any responsibility if you will get lost on the way to the range. In case of late arrival, missed period, will be taken away of your reservation timing. Before "coming by your own" enquire for exact shooting range location. Addresses on our website are Krakow Shooting Range office locations NOT shooting range locations. Every arrival must be booked in advance.
Transportation with your group attendant will arrive to your requested location on your requested time. Group manager will contact you to your provided phone numbers. If case of no answer or no appearance of pickup - Krakow Shooting Range will wait for 20 minutes. If no show-up of you during these 20 minutes, Krakow Shooting Range automatically cancels your reservation and keeps the right to keep security deposit paid by you.
During your visit to Krakow Shooting Range ranges we kindly ask you to behave appropriate and comply with ground rules which will be explained to you upon your arrival by range staff. It is strictly forbidden to appear and shoot under the influence of alcohol or any other intoxicants. Persons under the influence of prohibited substances will not be allowed to shoot and will be asked to leave the shooting gallery without returning the security deposit. While at the shooting range safety rules must be complied given by ground instructor. It is strictly forbidden to touch firearms and ammo without permission of ground instructor, to aim with loaded firearm in any other directions than only straight to your paper target.
In Krakow the minimal age for shooting is 18 years.
If anything is not as you expected or you've experienced an unpleasant situation or attitude from Krakow Shooting Range staff please inform our customer service department. All complaints will be revised and solved to avoid any incidents in future movement of Krakow Shooting Range.
The payment amount is subject to a 25% cancellation fee if cancelled more than 24 hours in advance. The payment amount is nonrefundable if not cancelled more than 24 hours in advance.
If the purchased tour or event is hindered or prevented by any act of God, strikes, lockouts or other labor dispute, shortage of labor or materials, earthquake, hurricane, flood, fire or other casualty, taking, civil commotion, riot, mob violence, insurrection, malicious mischief, sabotage, rebellion, act of public enemy, act of terrorism, epidemic, invasion, embargo, governmental preemption in the case of national or local emergency security or health risk, suspension of governmental operations or other event beyond the reasonable control of the party claiming the benefit of the event, including acts of declared or undeclared war and acts of terrorism; then we may cancel the proposed tour or event without any liability to refund any money, deposits, fees or fares paid in advance.